Contact Reiss

Contact Reiss by calling their UK customer service phone number 020 7473 9633 if you have any questions about their national returns policy or to ask if there are any current end-of-season clearance sales on womenswear and menswear.

 

Reiss Customer Services – 020 7473 9633

Phone Reiss on their UK customer service contact number 020 7473 9633 to discuss how to return an item or exchange it for a different product from the fashion retailer. For instance, customers can claim a refund on dresses, shoes and even accessories that they have bought from Reiss provided that they have not been worn prior to their return. Furthermore, Reiss does not accept refunds on underwear items and opened make-up products. Therefore, you are more likely to receive a refund if you have been sent an article of clothing that has been delivered in a damaged state or does not fit as accepted. Alternatively, if you have ordered an item that is the wrong size then you can exchange your item in store once you have asked for the address and opening hours of your nearest Reiss branch. You can even purchase a suit that fits perfectly as the fashion retailer provides a tailoring service on formal wear.

You should also use this number for technical support if you are unable to login to your online account or make a secure purchase on any items in your basket. You should get in touch with Reiss customer services to ask an advisor how to redeem a store credit voucher or to use a gift card online. Moreover, Reiss often runs end-of-season discounts and clearance sales for customers who would like to find a bargain during their visit to the store.

 

National Complaints Helpline – 020 7473 9633

Call the Reiss complaints department on their UK contact number 020 7473 9633 to register a formal grievance over the phone. For instance, customers who are unhappy with the quality of a purchase or the delivery times for an online order that arrived later than the date given upon order. Alternatively, if your item has not yet arrived then you should use this number to ask for tracking updates along with an updates delivery estimate. Callers can also register a complaint if they are unhappy with the conduct of a particular member of Reiss staff during a visit to one of their high street stores.

 

Call Costs and Contact Hours

The Reiss customer service number uses a 02 area code meaning that callers will only be charged the same standard per-minute rate as any other 01 local call from a UK mobile or landline phone. However you may be able to get in touch with a customer service representative for free if you are using up any inclusive free minutes that have been offered by their mobile or landline service provider as part of your monthly tariff deal. The Reiss helpline is available to be take calls during the opening hours of 8:30am-9pm Monday to Friday and 9am-3:30pm Saturdays.

 

Reiss Phone Numbers

Reiss Department UK Telephone Number Contact Hours
Reiss Customer Services 020 7473 9633 8:30am-9pm Monday to Friday, 9am-3:30pm Saturday
Alternative Customer Service Line (charged at higher rates) 0845 604 7457 8:30am-9pm Monday to Friday, 9am-3:30pm Saturday
Reiss Complaints 020 7473 9633 8:30am-9pm Monday to Friday, 9am-3:30pm Saturday

 

Reiss Store Locator

Alternatively, customers can find the contact details and address of their nearest Reiss store when using submitting a UK postcode into the Reiss Online Store Locator.