Contact Lidl

Phone Lidl customer services in the UK for free by calling their freephone contact number 0800 977 7766 for their weekly offers, to locate your nearest grocery store and for loyalty card enquiries.

Lidl is a European discount supermarket which has enticed UK customers for a number of years by offering good quality food products as well as a select range of DIY accessories at low prices. If you are interested in finding out more about their range you can phone their freephone UK contact number 0800 977 7766 to get their weekly special offers and to locate your nearest store. Moreover you should phone this number to check if any of their food range contains allergens and to get a refund for unwanted non-food goods, however this is down to their discretion. Lidl loyalty card enquiries are also handled via this freephone service, thus if you want to apply for their community savings scheme or you wish to report your card as missing you should dial their telephone number. Please be aware that the Lidl customer service phone number is manned from 8am-9pm Monday to Saturday and 9am-7pm Sundays, however these opening hours will likely be reduced on bank holidays.


Complaints & head office – 0370 444 1234

Contact Lidl on their national UK phone number 0370 444 1234 to make a complaint about one of their stores, a member of their staff or a poor-quality food product. This helpline will put you through to a customer service manager at their UK head office which is located in London. If you would prefer to send them a letter of complaint below you should write to the following postal address:

Lidl UK GmbH,
19 Worple Road,
SW19 4JS,
United Kingdom.


Email Lidl

Written enquiries to Lidl can also be send via their customer care email address, where you can also send scanned copies of receipts as attachments when making a refund claim.